Managing Team Roles Effectively
Projexia has five roles for team members, each with different levels of access. Choosing the right role for each person keeps your organization secure and makes sure everyone can do their job without seeing things they shouldn’t.
The Five Roles
Here’s a quick overview of what each role can and cannot do:
| Role | Best for | What they can do |
|---|---|---|
| Owner | Agency founder or CEO | Everything. Full control over billing, settings, members, and all data. Only one owner per organization. |
| Admin | Operations manager or co-founder | Almost everything. Can manage settings, members, projects, clients, and all features. Cannot manage billing or delete the organization. |
| Manager | Project managers, team leads | Can manage projects, tasks, clients, and team members they work with. Can approve time logs. Cannot change organization settings. |
| Member | Designers, developers, writers | Can view and work on assigned tasks. Can log time. Cannot create projects, manage clients, or change settings. |
| Viewer | Interns, external consultants | Read-only access. Can view assigned projects and tasks but cannot make any changes. |
Real-World Examples
Not sure which role to pick? Here are some common scenarios:
- Your business partner who needs full access to everything → Admin
- Your lead designer who manages a small team and runs projects → Manager
- A freelance developer who just does assigned tasks and logs time → Member
- A new intern who needs to observe but not touch anything → Viewer
- Your accountant who needs to see financials → Admin (if they need to manage invoices) or Viewer (if they just need to view)
When in doubt, start with a lower role (like Member) and upgrade later if needed. It’s easier to grant more access than to deal with someone accidentally deleting a project.
How to Set or Change a Role
When adding a new team member
- Go to Sidebar → Team
- Click “Invite Member”
- Enter their email and select their role from the dropdown
- Click Send Invite
The invited person will receive an email with a link to accept the invite and set up their account.
Changing an existing member’s role
- Go to Sidebar → Team
- Find the team member in the list
- Click on their row to open their details
- Change their role using the dropdown
- Save the change
The new permissions take effect immediately.
Be careful when upgrading someone to Admin. Admins can manage all settings, members, and data. Only give this role to people you fully trust with organization-level control.
Permission Details by Role
Organization Management
| Action | Owner | Admin | Manager | Member | Viewer |
|---|---|---|---|---|---|
| Edit organization settings | Yes | Yes | No | No | No |
| Manage billing & plan | Yes | No | No | No | No |
| Delete organization | Yes | No | No | No | No |
| View audit logs | Yes | Yes | No | No | No |
Team Members
| Action | Owner | Admin | Manager | Member | Viewer |
|---|---|---|---|---|---|
| Invite members | Yes | Yes | Yes | No | No |
| Change roles | Yes | Yes | No | No | No |
| Remove members | Yes | Yes | No | No | No |
| Deactivate members | Yes | Yes | No | No | No |
Projects
| Action | Owner | Admin | Manager | Member | Viewer |
|---|---|---|---|---|---|
| Create projects | Yes | Yes | Yes | No | No |
| Edit projects | Yes | Yes | Yes | No | No |
| Delete projects | Yes | Yes | No | No | No |
| Archive projects | Yes | Yes | Yes | No | No |
Tasks
| Action | Owner | Admin | Manager | Member | Viewer |
|---|---|---|---|---|---|
| Create & assign tasks | Yes | Yes | Yes | No | No |
| Edit tasks | Yes | Yes | Yes | No | No |
| Delete tasks | Yes | Yes | Yes | No | No |
| View assigned tasks | Yes | Yes | Yes | Yes | Yes |
Clients & Reports
| Action | Owner | Admin | Manager | Member | Viewer |
|---|---|---|---|---|---|
| Manage clients | Yes | Yes | Yes | No | No |
| Create reports | Yes | Yes | Yes | No | No |
| Manage invoices | Yes | Yes | Yes | No | No |
| View reports | Yes | Yes | Yes | Yes | Yes |
Best Practices
- Limit Admin access — Only give the Admin role to people who genuinely need organization-level control
- Use Manager for project leads — They get enough access to run their projects without touching org settings
- Member is the default choice — Most team members only need to see their tasks and log time
- Viewer is perfect for read-only needs — Interns, clients’ internal team members, or anyone who just needs to observe
- Review roles quarterly — As people’s responsibilities change, update their roles accordingly